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FROM
its beginning the Jayam company became the base of a group of companies
which today has worldwide links with all the centers where diamonds are
manufactured and traded. The group has offices in Antwerp, Bombay, New
York and Tel Aviv, and has trading links and connections in all the other
diamond locations.
It has
achieved this development and growth because of the determination and
ambition of Mafatlal Mehta, and the total dedication of his sons, Jitu,
Madhu, Ashwin, Nanu, and lately through the entry into the family business
of his grandson, Samir.
Mafatlal
Mehta was born in 1917 in Palanpur, a village in the state of Gujarat: a
village in an India still firmly under British rule, and one from which
many of the leading Indian diamantaires have come. He had no formal
education, but at the age of 16 joined his elder brother in Bombay to help
keep alive the family business there. There was no choice. "My father
died when I was five. I had little education, and all I knew was
diamonds."
The young
Mafatlal, thrust straight into the thick of the business, turned his hand
to everything - book-keeping, stock control, sorting and selling. The
firm, then named Mohanlal Raichand, dealt mainly in small goods, some from
the local Panna mine, and some from the Antwerp market. "My brother
would journey to Antwerp to buy both rough and polished, and he left me to
keep everything going in the business. It was a question of learning very
rapidly".
His
brother's absences in Europe were lengthy: the journey by ship from Bombay
to Genoa or Antwerp was a matter of weeks, so that Mafatlal was left with
full responsibility for a growing business. He rose to the challenge, and
in a short time was able to run the operation on his own despite his
tender years.
PHILOSOPHY
His own
philosophy and approach, applied later to his own sons, comes in his
comment that "in this business, if anyone is to learn then he learns
in the first two years; if he doesn't then even if he is hard working and
stays 50 years he will not succeed."
His
brother died in 1939, and Mafatlal, at the age of 22, joined by two
nephews, took command of the business. Despite the difficulties in
communication, trade and travel, and the closing of the traditional
patterns of supply occasioned by the second world war, the business was
able to meet its challenges, and grew into one of the important Indian
diamond operations.
In 1955
Mafatlal decided to form his own company in Bombay. His son, Jitu, had
joined him, and they set up Jitendra Bros there. Hard work,
determination, seizing opportunities as they arose they prospered, and
within four years they set up a new home and a new business, Jayam PVBA,
in Antwerp. He was still in his thirties but with 26 years of experience
behind him, Mafatlal Mehta - the village boy from Palanpur was about to
embark on the course that would transform his business interests into a
major international concern and him into a world-class diamantaire.
"You
need to know many things to be successful in diamonds," comments
Mafatlal with an english understatement. "A great deal of personal
attention is required. So if you are to go international, it helps to have
your family in the business."
Within
two years father and eldest son were joined by the ebullient Madhu. Both
the business, Jayam, and the family were now firmly established in Belgium
with offices in the Hoveniersstraat and a large, comfortable home on the
outskirts of Antwerp.
Their
reputation in the diamond world had become established with the main
thrust of their operations in smaller goods, and with the company being
one of the principal suppliers to the rapidly developing industry in
India.
To assist
this development, and to take advantage of the opportunities offered by
the openings in India, they established Samir Diamonds in Bombay in 1962.
This company was run by the two younger sons, Ashwin and Nanu, and thus
formed the basis of the family business.
The name
and reputation of the family had grown "wherever we have worked we
have been accepted by the business community, by the banks, by the people.
"They became pillars of the diamond communities in Antwerp and in
Bombay. Mafatlal, patriarch of his family and also his business, had become
a patriarch in the two diamond centers: age, experience and success had
won acceptance and respect.
He had
been much influenced in his beliefs and actions by the teaching and
example of his mother. From her he developed a profound sense of duty
towards others - family, neighbors, business partners, clients and
community. "She was very strict in my upbringing - and in religious
observance (they are Jains). She taught me never to underestimate other
people, never to try to exploit their weaknesses but to discover their
strengths so you can learn from them. Never take revenge, remain amicable,
and you will not be resented."
This same
dedication to the needs of others, the sense that success carried with it
obligations to help those less fortunate, was influenced strongly by his
contact and work with Mother Teresa of Calcutta. He quietly acknowledges
her influence, her guidance and how she has enabled his charitable
ambitions to be translated into effective and practical help.
Soon
after their first meeting Mother Teresa came to stay in the Mehta
residence in Antwerp. She was impressed with his approach and soon
afterwards appointed him head of the Mother Teresa Belgian Charitable
Trust. "She gave me so many ideas. Working with her I founded
charitable trusts both here and in India. We have a home for over 500
girls in Bombay, where we can educate them and give them jobs. But we go
about it in a very commercial way, just like a business. I have made sure
it will all keep functioning long after I've gone."
Back in
the diamond business the four sons were active in extending the Jayam
empire. In 1975 Jitu opened the New York office under the name of Paras
Diamonds - an operation that soon became the largest seller of Indian
diamonds in the US market.
During
this period of growth and development, Mafatlal Mehta decided that the
future of its group of companies and of the business depended on close
co-operation with the CSO. What had become one of the leading dealing and
later important manufacturing operations could succeed only if it could
assure its continued and reliable supplies of rough diamonds. It became
for him a conscious aim to create and develop a mutually advantageous
relationship with the CSO.
"We
need them, and we hope that they need us," became an objective to
which he and his sons firmly subscribed. The mutual needs of the two
organizations recognized the desirability and advantage of co-operation,
and today that co-operation has proved itself.
Mafatlal's
respect for Monty Charles and the other CSO executives and members of the
Sales Department is firmly reciprocated, and was symbolized by the
presence at the Jayam 25th anniversary celebrations of Nicky Oppenheimer,
Monty Charles, Teddie Dawe, Alex Barbour, Tim Capon, George Bume, Michael
Grantham, Nigel Wisden, Rory More O'Ferrall and other representatives.
The event
also provided the opportunity for Nicky Oppenheimer, in his speech, to
draw attention to the fact that the CSO recognizes the need for its
clients to be satisfied with their working arrangements with his
Organization, and to make profit from the businesses they purchase.
Mafatlal
Mehta and his sons recognize that the relationship with the CSO has been
good: protective of their own operations in Belgium, Bombay and New York,
profitable and satisfying in that they have been able, to create
understanding at all levels within the CSO, of problems that exist in the
industry, to influence solutions to those problems.
In 1978
Jayam completed a new manufacturing unit in Belgium. The official opening
was attended by many leading figures from the Belgian Government, the
Belgian Provincial Government, from the banks, the trade and the CSO.
Above the main factory entrance appear the words "One hand open in
charity is worth one hundred folded in prayer". A permanent reminder,
visible here and in many other fields, of Mafatlal Mehta's deeply-held
beliefs.
They also
represent his activities today. He could never consider complete
retirement from the business. "I come to Jayam every day," he
says, "but I don't interfere in the general running, although my sons
come to me for advice and we have meetings in Bombay to review
plans."
He has
consciously delegated to his sons the responsibilities for the day-to-day
running of the various companies. They are in charge. He is available to
them at any time should they need him - very much the patriarch, the head
of the family. He is devoted to his family, proud of them, watches over
them - but they lead their own lives, make their own decisions, make their
own mistakes. He has time for the work he has sought for himself: Mother
Teresa, famine relief in Africa, Asia and elsewhere, help for the
under-privileged and the hungry wherever they may be. He finds
satisfaction in this, as he found satisfaction in heading a remarkable
business Organization.
Both his
work today and his business Organization reflect the aims and values of
Mafatlal Mehta. They are built in his image: a man of vision,
determination, courage and hard work. A man with a sense of dedication. A
man who can smile at himself and at others, a man of warmth and
understanding, and a man who cares deeply for his fellow man.
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